Return & Refund Policy
ALL SALES ARE FINAL. NO REFUNDS.
Your Mane Stop does not offer refunds on hair purchases. Please carefully review your order, including the texture, length, color, and quantity, before completing your purchase.
Exchanges
We understand that sometimes you may need a different texture, length, or color. Exchanges may be accepted on eligible hair that has not been installed, worn, washed, colored, cut, altered, or otherwise used. Hair must remain in its original condition and packaging.
If you receive the wrong hair or an incorrect item, please contact us as soon as possible so we can correct your order.
Order Issues
Your satisfaction is important to us. Please inspect your hair when you receive your order. If you have any concerns regarding the quality, condition, or accuracy of your order, contact us before using or altering the hair.
Photos and/or video may be requested so we can properly review the concern. We will work with you to rectify any valid issues and find the best possible resolution.
Please note: All sales are final and refunds are not provided. Exchanges are handled on a case by case basis and are subject to approval.